Reference

Privacy Policy for Indonesian Accounts

At ligacor, this page tells you what we keep from your account, device, and payment record so you can check the privacy rules before you open an account.

Account dataDevice logsCookie usePayment refs
ligacor Privacy Policy for Indonesian Accounts
REACH OUR TEAM

Where To Send Privacy Requests

If you want to see, correct, or ask about your stored data, use the live chat in the footer, send email to [email protected], or open the request form inside your account menu. We tag each ticket so you can follow one thread until it closes, and our team answers in English or Bahasa during Jakarta business hours. That gives you a clear trail for every change.

Team online

Live Chat

Open the chat panel from the footer when you need a quick privacy check. We keep that queue open every day, and the same ticket stays attached to your account until the question is solved.

Email

Send your request to [email protected] if you want a written trail. We read those messages in order, reply during Jakarta business hours, and use the same address to confirm any data update.

Account Form

Use the form in your account menu for corrections to contact data, device details, or payment references. It gives us the exact record you mean and cuts the back-and-forth on proof.

ACCOUNT SAFETY

How We Keep Privacy Controls

Our privacy controls stay tied to the account record, not to a public profile, so your data stays connected to the request you made.

Data Scope

We keep account details, contact data, and payment references tied to DANA, OVO, GoPay, or QRIS only for the purpose you opened the account for, plus support and legal duties that apply locally.

Cookie Use

Cookies remember your session, language, and sign-in state on desktop or mobile. If you clear them, you may need to log in again and confirm the latest changes from your account page.

Device Checks

When you sign in from a new phone or laptop, we may record device model, browser version, and IP address. That helps us spot account takeover attempts and protect wallet changes.

Retention

We keep support threads, transaction logs, and security records only as long as they are needed for disputes, audit requests, or the legal retention period that applies in Indonesia.

Change Requests

From your account menu, you can ask us to correct contact details, update a payment reference, or see stored data. If we need more proof, we will ask through the same ticket.

Verification

For sensitive requests, we verify the email or phone number on file before changing anything. That extra step protects your account if you lose a device or someone else reaches your inbox.

Common Questions About Privacy Policy

These are the privacy questions we get most often before someone opens an account. We answer them in plain English so you can see what data we keep, how cookies work on Android or desktop, how to ask for corrections, and where the request lands. If a question touches local access or eligibility, the answer always depends on local law and is available only where local law permits.

We keep the contact details you submit, your login timestamps, device type, browser version, and the payment reference tied to DANA, OVO, GoPay, or QRIS. We use that record to confirm changes and answer support requests.

Cookies help us remember your language, session, and last page so you do not start over after every sign-in. If you clear them in Chrome, Safari, or Android settings, you may need to verify again.

Yes. Open the request form inside your account menu or send a message through live chat, then tell us what should change. We compare the request with the record on file before we update anything.

We keep account, payment, and support records only for the time needed to handle disputes, security checks, and the legal retention period that applies in Indonesia. After that, we reduce or remove what we can.

Use live chat from the footer, email [email protected], or open the form in your account menu. We keep each request in one ticket so you can follow the same thread until it is closed.

Yes. When access or eligibility is discussed, it depends on local law and is available only where local law permits. If a rule changes, we update the page and keep the wording direct.